
Courier Customer Service Clerks
Region: MiddlesexARL works with many clients who may not always wish to utilise our services in the format of "traditional" agency recruitment. Some of our clients wish to retain individual parts of the recruitment process in-house, whilst benefiting from our knowledge and experience by simply outsourcing other elements of the process. We offer a menu of additional services, which can either be taken in isolation or as part of a total solution.
Through our in-house accredited Advertising and People Marketing Agency, we offer complete support for every aspect of attracting and retaining staff. These services include:
Recruitment Advertising
Candidate Attraction Campaigns
Market Research of Target Audience
Copy Writing Services
Media Buying
Employer Brand Development
Internal Marketing Literature
Leaflets
Internet
Internet Branding
Internal Communication
Retention Strategies
Investment in People
Employee Events
ARL benefits froma centralised Response Centre that provides totally integrated telephone based solutions, offering a variety of services which include:
CV Sifting and Shortlisting
Response Handling
Telephone Screening and Interviewing
Satisfaction and Perception Surveys
Exit Interviews
Interview Arrangement
Productions of Process Documentation
Compilation of Management Information
Market Research
Data Cleansing
Referencing
Outsourcing Solutions
On starting a new campaign we endeavour to learn as mush as possible about our Client, so that we can brief and train our response handlers effectively. Our highly trained staff will answer your calls using your own corporate greeting, or if preferred, offer the confidentiality of operating behind the ARL brand.
In addition to provision of the above we also offer outsourcing solutions to call centres. In this way, companies are able to approach thier long and short term requirements in a different manner by outsourcing projects rather than recruiting, training and retaining a bank of temporary or seasonal staff within thier own premises.